Privacy & Policy
Last updated: 11/9/2026
Website: https://classizen.com
Welcome to ClassiZen ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our customer support channels.
1. Information We Collect
We only collect information necessary to process your orders, deliver products to your doorstep, and provide quality customer service.
Personal Identification Information: Name, mobile phone number, delivery address (city, district, area/thana), and email address provided during checkout or account creation.
Order Details: Specific watches selected, order history, payment preference (Cash on Delivery / mobile banking), and recipient details.
Device & Usage Data: IP address, browser type, operating system, referring URLs, and browsing behavior on our website gathered through standard cookies and tracking pixels (such as the Meta/Facebook Pixel) to optimize your shopping experience.
2. How We Use Your Information
We use the information collected for specific, transparent purposes:
Order Processing & Fulfillment: To verify orders, generate shipping invoices, and deliver watches to your specified address.
Customer Communication: To send SMS/call confirmations regarding delivery schedules, respond to inquiries, or resolve customer service issues.
Fraud Prevention: To identify and prevent fraudulent bookings or unauthorized transactions.
Marketing & Advertising: To present relevant product recommendations, updates, and promotions through Facebook ads, Google ads, or email newsletters (you may opt out at any time).
Website Improvement: To analyze customer traffic and improve website usability and inventory planning.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We only share information with trusted third parties necessary for business operations:
Logistics & Courier Partners: Third-party courier services (e.g., Steadfast, RedX, Pathao, eCourier) receive your name, phone number, and address strictly for doorstep package delivery and COD collection.
Analytics & Advertising Providers: Platforms such as Google Analytics and Meta Ads collect anonymized site interaction data to help us reach the right audience.
Legal Compliance: We may disclose details if required by applicable laws of Bangladesh or in response to lawful legal requests by public authorities.
4. Cookies and Tracking Technologies
ClassiZen uses cookies and tracking technologies to:
Keep track of items added to your shopping cart.
Remember your browsing preferences.
Measure campaign performance and ad engagement.
You can adjust your browser settings to decline cookies; however, some sections of our site may not function properly without them.
5. Data Security
We implement reasonable technical and organizational precautions to protect your personal details against unauthorized access, loss, or misuse. All website interactions are secured through an encrypted SSL (HTTPS) connection.
6. Your Rights
You have the right to:
Request confirmation of the personal data we hold about you.
Request corrections to any outdated or inaccurate personal details.
Opt out of promotional SMS messages or newsletters.
Request the deletion of your account and customer history, subject to statutory order retention requirements.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our operational or legal obligations. Any updates will be posted directly to this page with an updated "Last Updated" date.
8. Contact Us
If you have questions, feedback, or concerns regarding your privacy:
Website: https://classizen.com
Email: support@classizen.com
Official Page: https://facebook.com/classizen